Last updated: 30 August 2026 · exam-prep (www.exam-prep.com.au), Victoria, Australia · contact: noreply@exam-prep.com.au
Your username, email address, chosen course, study progress (questions attempted, tutor-chat summaries), and subscription status. Payment card details are handled entirely by Stripe — we never see or store card numbers.
We also log the IP address of visitors to our website (whether or not you have an account), a coarse device/browser/operating-system category (e.g. "Mobile, Safari, iOS" — not the full technical browser string), and the page visited and, if you arrived from a link we tagged, which link. This is used only to understand our own traffic — for example, whether a particular video or ad brought visitors to the site, or whether the site works well on the devices people actually use — and is not shared with advertisers or sold to anyone.
To run the service: signing you in, remembering your progress, processing subscriptions, and sending service emails (welcome, subscription and billing notices). We do not sell your data or use it for third-party advertising.
Questions you type, drawings and photos of working you submit are sent to Anthropic (the maker of Claude) to generate tutoring responses. Don't include personal information you wouldn't want processed there.
We use Railway (hosting, USA), Stripe (payments), Resend (email) and Anthropic (AI tutoring). Each processes only the data needed to do its job.
The service is designed for secondary-school students. We collect the minimum data needed, and a parent or guardian may contact us at any time about their child's data.
Data is encrypted in transit (HTTPS), passwords are hashed with bcrypt, and access is restricted. We keep your data while your account exists; ask us and we will delete your account and associated data.
Under the Australian Privacy Act you may request access to, correction of, or deletion of your personal information — email us and we'll action it promptly.